Communicating with clients in person and over the phone.
نویسنده
چکیده
Communicating complex health-care and long-term care information clearly, quickly and in ways your clients can truly understand is a major challenge for aging-services providers. This brief focuses on oral communication, discussing why Medicare and other health-care information is so hard to talk about and offering tips you can use to help improve your communication with clients.
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ورودعنوان ژورنال:
- Issue brief
دوره 4 8 شماره
صفحات -
تاریخ انتشار 2003